Streamlining water management for a property services company

A property management company required help in digitalising operations for its customer to:

Increase productivity and operational efficiency

Encourage behavioural change towards water conservation and optimise water demand management

Challenges

The existing system was inefficient and wasteful, as it could not provide relevant information until it was too late:

Traditional water meters at customer’s site, which required manual meter readings

Massive water leakage that resulted in high utility costs

Customer only knew about the leakage after the bill came

Solution

SP Digital deployed GET™ Insights to manage, monitor, report, analyse and optimise the water usage, to identify wastage and cost efficiencies:

5 smart water meters installed at customer’s site

GET Insights utilities dashboard with granular monitoring and visibility of consumption data, anomaly reports and alert notifications

Results

Detect unnecessary or abnormal water consumption, trace and rectify the issue to prevent further wastage and high water bills

Eliminate erroneous data entry arising from the manual meter reading process

Uninterrupted meter reading if staff have urgent work to attend to or if the site is unsafe to enter

Encourage behavioural change towards water conservation with the ability to analyse water consumption data