Streamlining water management for a property services company

A property management company required help in digitalising operations for its customer to:

Increase productivity and operational efficiency

Encourage behavioural change towards water conservation and optimise water demand management

Challenges

The existing system was inefficient and wasteful, as it could not provide relevant information until it was too late:

Traditional water meters at customer’s site, which required manual meter readings

Massive water leakage that resulted in high utility costs

Customer only knew about the leakage after the bill came

Solution

SP Digital deployed GET™ Insights for monitoring and analysis, enabling early detection of anomaly and prompt action:

5 smart water meters at customer’s site

GET Insights dashboard with real-time visibility on consumption data, anomaly reports and alert notifications

Results

Early detection of water leakage issues, as data can be monitored in real-time

Detect unnecessary or abnormal water consumption and have it traced immediately to prevent wastage and high water bills

Eliminate erroneous data entry with manual meter reading process

Uninterrupted meter reading if staff have urgent work to attend to or if the site is unsafe to enter

Encourage behavioural change towards water conservation with the ability to analyse water consumption data